I. General Safety Rules

1. Before entering the Funtopia Kids and Funtopia Ninja zones, you must register. Registration can be completed either through the website sofia.funtopiaworld.com or at the Funtopia reception desk.

2. Before using the attractions, all visitors must complete a 10-minute safety briefing, which includes watching an instructional video on the safe use of the attractions and signing an informed consent form confirming that they understand and agree to follow these rules. The safety rules are also available on the Funtopia website and on the information signs throughout the center. For visitors under the age of 16, the informed consent form must be signed by a parent, legal guardian, or another person authorized by the parent or legal guardian. This person must ensure that the visitor under the age of 16 is familiar with Funtopia’s rules.

3. Compliance with the center’s safety rules and the instructions provided by Funtopia staff is mandatory at all times while you are on the premises. The use of the attractions involves certain risks, including the risk of serious injury—such as broken limbs, bruises, abrasions, and other injuries—or fatal consequences resulting from slipping, tripping, falling from a height, contact with the attractions or safety equipment, or collision with a bystander or another visitor. Failure to comply with the safety rules may significantly increase these risks.

4. Parents and accompanying adults must explain the safety rules to the children in their care in an appropriate and understandable manner and ensure that the rules are followed. Parents must directly supervise their children, even though our facilitators monitor compliance with the center’s rules during each visit.

5. Use of the zones is voluntary and at the visitor’s own risk. Following the safety briefing and familiarization with these rules, each visitor may use the attractions independently. The center’s staff monitor compliance with the safety rules but do not provide individual supervision to every visitor.

6. Where safety equipment is required, the attraction may only be used after a trained Funtopia facilitator has checked that the equipment is fitted correctly.

7. The maximum permitted weight for visitors using the Freestyle Zone, Dodgeball Zone, Foam Zone, and Valo Jump Zone is 135 kg. The maximum permitted weight for the Ninja Course is 120 kg, and the minimum height requirement is 120 cm. For the Funtopia Kids climbing zones, the maximum permitted weight is 140 kg and the minimum permitted weight is 10 kg.

8. The minimum age for using Funtopia’s zones is 3 years. Children aged between 3 and 7 must be accompanied in the play zones by an adult. The center reserves the right not to admit children under the age of 7 to activities during which their safety may be at risk. The center’s staff monitor minors’ compliance with the safety rules but do not provide individual supervision to every visitor.

9. To use the Funtopia Ninja and Soft Play zones, visitors must wear appropriate sports clothing and special grip socks. These socks may be purchased at the reception desk and are reusable. All jewelry, watches, and other loose items must be removed. Please check and empty your pockets.

10. Running and other sudden or reckless actions that may endanger your own safety or the safety of other visitors are prohibited throughout Funtopia.

11. Please be considerate of other Funtopia visitors. If you notice behavior that may endanger you or others, notify a member of staff immediately.

12. Chewing gum, food, and drinks are not permitted inside Funtopia’s activity zones. Visitors who are intoxicated, emotionally unstable, or under the influence of narcotic or intoxicating substances are not permitted to enter the zones.

13. Do not sit or lie down inside the activity areas. If you need to rest, leave the zone and use one of the designated seating or rest areas.

14. We do not recommend using Funtopia’s attractions if you are pregnant, have any medical contraindications, or suffer from an acute or chronic condition that may cause or increase the risk of injury.

15. Please take care of your personal belongings. The center is not responsible for lost or damaged items.

16. Visitors who fail to follow the safety instructions, behave aggressively or inappropriately, or wear unsuitable clothing will be asked to leave the relevant zone. The decision of the center’s staff is final.

17. If you are removed from a zone or decide to end your visit early, admission fees will not be refunded, and the center is not required to provide compensation for any paid but unused time.

18. Due to the specific characteristics of the different attractions and activities available at Funtopia, each attraction has its own additional safety rules, displayed in the relevant zone. These rules apply in addition to the general safety rules listed above.

II. Safety Rules for the Funtopia Kids Zones

1. The Funtopia Kids zones are available to children aged 3 and above who weigh at least 10 kg. Children under the age of 7 must use the attractions while accompanied and supervised by a parent or another adult.

2. Parents and accompanying adults of children aged 7 and above may also enter the Funtopia Kids zones.

3. The attractions may only be used with the required safety equipment. The equipment must fit snugly and comfortably around the visitor’s waist and legs.

4. Safety equipment may only be changed or removed with the permission of a facilitator.

5. Visitors must wear suitable sports shoes, such as trainers or sneakers, while using the attractions. Flip-flops, sandals, and boots are not permitted.

6. Visitors are advised not to wear skirts, dresses, or loose clothing while using the attractions.

7. To use the Slide, visitors must remove their shoes and put on the special protective suit provided by the facilitators.

8. Electric toys, sharp objects, and any other potentially unsafe toys are not permitted inside the zones.

9. Long hair must be tied back and secured.

10. Do not pass underneath an attraction while it is being used.

11. To descend from an attraction, hold the rope with both hands and push away from the wall with your feet.

12. If a problem involving your child occurs and we contact you, you must return to the center within no more than 10 minutes. We recommend that parents remain near Funtopia, within Paradise Center in Sofia.

III. Safety Rules for the Funtopia Ninja Zones

Trampoline Zones

1. Wait patiently for your turn. Only one participant is permitted on each trampoline bed at a time.

2. Maintain control of your body at all times.

3. Bend your knees to stop bouncing.

4. Always jump in the center of the trampoline bed.

5. Never land on your head. Always land on both feet.

6. Do not jump from one trampoline bed to another.

7. Do not jump or land on the mats between the trampoline beds.

8. Do not climb on the safety nets or railings.

9. Flips and other acrobatic moves are dangerous and may result in serious injury.

10. More than three consecutive flips or rotations are prohibited.

11. Flips and rotations over the safety pads—the black padding surrounding the trampoline beds—are prohibited.

12. Backflips into the foam pit are prohibited.

Ninja Course

1. The maximum permitted weight for the Ninja Course is 120 kg.

2. The minimum height required to use the Ninja Course is 120 cm.

3. Always enter and leave the starting and finishing platforms facing the steps.

4. Before proceeding to the next obstacle, make sure that there is no other participant on or below the obstacle, including on the safety mat.

5. Wait patiently for your turn on the platform. Only one participant is permitted on each obstacle at a time.

6. Do not climb on the metal columns or railings.

7. If you wear glasses, we recommend removing them and leaving them in a safe place before using the attraction.

Foam Zone

1. Before jumping, remove everything from your pockets, including mobile phones, and make sure that there is no one in the landing area or foam pit.

2. If you wear glasses, remove them and leave them in a safe place before jumping into the foam pit.

3. Wait patiently for your turn. Only one participant is permitted in each lane at a time.

4. Do not jump headfirst.

5. Backflips into the foam pit are prohibited.

6. Do not play with the foam cubes or remove them from the pit.

7. Do not hide underneath the foam cubes.

8. Leave the foam pit immediately after completing your jump.

Dodgeball Zone

1. The maximum number of participants is 16, divided into two teams.

2. Each game lasts approximately 3–4 minutes.

3. The game begins when the referee gives the starting signal.

4. Each team begins with three balls placed on its side of the court.

5. The aim of the game is to hit players from the opposing team with the balls.

6. Any participant who is hit by a ball thrown by a player from the opposing team is eliminated and must leave the playing area.

7. Throws aimed at the head are strictly prohibited. If a player intentionally throws a ball toward the head of an opposing player, the player who threw the ball will be eliminated.

8. If a ball leaves the playing area or becomes caught in the net during the game, the referee will return it to the team whose side of the court is closest to the location where the ball went out or became caught.

9. During the game, participants must not cross the boundary line—the neutral zone—separating the two sides of the court. Any participant who crosses the neutral zone will be eliminated from the game.

10. If a player catches a ball thrown by the opposing team, the team that caught the ball may return one of its eliminated players to the game.

11. If a player holds a ball for more than 10 seconds, the referee will give a signal and award the ball to the opposing team.

12. The first team to eliminate all players from the opposing team wins the game.

13. The game ends when the referee gives the final signal.

14. The referee’s decisions are final.

15. The referee may remove or disqualify any player who violates the rules of the game or the safety rules at any time.

Ninja Parkour

1. Children aged 4 and above may enter the Ninja Parkour zones, provided that they are accompanied and supervised by a parent or another adult at all times.

2. The attraction must be used without shoes but with socks. Remove all jewelry, watches, and other loose items. Check and empty your pockets before entering.

3. Visitors are advised not to wear skirts, dresses, loose clothing, or clothing with drawstrings while using the attraction.

4. Long hair must be tied back and secured.

5. Wait patiently for your turn. Only one participant is permitted on each obstacle at a time.

6. If you wear glasses, we recommend removing them and leaving them in a safe place before using the attraction.

7. Chewing gum, food, and drinks are not permitted inside the zone. Visitors who are intoxicated, emotionally unstable, or under the influence of narcotic or intoxicating substances are not permitted to enter.

8. Visitors who fail to follow the safety instructions or behave aggressively or inappropriately will be asked to leave the zone. The decision of the center’s staff is final.

Soft Play

1. The maximum capacity of the zone is 25 people.

2. The zone is available to children up to the age of 3. Each child must be accompanied by a parent or another adult who provides supervision at all times. Parents and accompanying adults are responsible for their children’s behavior.

3. Shoes must be removed before entering the attraction, and special grip socks must be worn. These socks may be purchased at the reception desk and are reusable.

4. Entering or using the zone barefoot is prohibited.

5. All jewelry, watches, and other loose items must be removed. Please check and empty your pockets.

6. Long hair should be tied back and secured.

7. Climbing on the safety net is prohibited. Do not lean against or hold on to the net.

8. Running inside the zone is prohibited.

9. Only one participant is permitted on each trampoline bed at a time.

10. Before using the slide, make sure that no other participant is currently on it. Wait patiently for your turn.

11. Sliding headfirst or while lying on your stomach is prohibited.

12. Climbing up the slide is prohibited.

13. Chewing gum, food, and drinks are not permitted inside the zone. Visitors who are intoxicated, emotionally unstable, or under the influence of narcotic or intoxicating substances are not permitted to enter.

14. Visitors who fail to follow the safety instructions or behave aggressively or inappropriately will be asked to leave the zone. The decision of the center’s staff is final.

15. Due to the zone’s limited capacity, only one parent or adult companion is permitted per child.